Privacy policy

Spaas Kaarsen N.V. considers your privacy important. The EU's General Data Protection Regulation (GDPR), which takes effect from 25 May 2018, does not change that. This regulation replaces the former 1995 Privacy Directive 95/46/EC. The main difference is that we will communicate more transparently what personal data we hold and what we do with it.

Although most of the information on this site is available without you having to provide personal data, we do ask you for it in certain cases. From now on, we can only use that data with your explicit consent. By subscribing to our newsletter or by purchasing a product on our webshop, you grant, according to the above regulation, your permission to use your data to communicate with you and/or to fulfil a contractual obligation (home delivery of product).

What data do we collect from you?

For marketing and communication purposes, we collect the following data via the website:

Your name and first name
Your e-mail address
Your address details (optional, if relevant, e.g. to send you something).
Your date of birth (optional, if relevant to provide you with more targeted information or to surprise you on your birthday).

We collect personal preferences from members of our consumer panel, which we process anonymously and in aggregate.

Spaas Kaarsen N.V. may collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you use or the domain name of the website via which you arrived at the Spaas Kaarsen N.V. website, or via which you leave it. This allows us to permanently optimise the Spaas website for users.

What do we use your information for?

We use your data in the context of our own marketing, and sales activities:

To inform you about our products, marketing activities via newsletters, e-mail, etc.
To inform you about your participation in our actions, competitions and to fulfil our agreements.
To inform you about your purchases on the webshop and to handle/ship your purchases.
To handle your complaints or questions.
To respond to applications for vacancies, holiday jobs, etc.
To improve our products and services.

We will never pass on your personal data to third parties without your explicit consent.

How long do we keep your data?

Data you have provided to us in the context of marketing and sales activities will be kept for as long as the relationship with you and Spaas Kaarsen N.V. is active or until you ask us to change/delete it.

Inspection of your data

As a user, you can always, free of charge and on request, oppose the use of these data for direct marketing. To do so, please contact Spaas Kaarsen N.V.

In accordance with this GDPR regulation, you have a legal right to inspect, possibly correct or delete your personal data. If you provide proof of your identity (copy of your identity card), you can send a written, dated and signed request to Spaas Kaarsen N.V., with address/e-mail address, to inspect your personal data free of charge.

Security of your data

Spaas Kaarsen N.V. stores your details in one central and secure location on our server so that third parties cannot access your personal details.

What is considered personal data?

Art. 4.1. GDPR: ‘Any information relating to an identified or identifiable natural person (’the data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements characterising the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.’

Personal data is therefore any information that can directly or indirectly identify a natural person. So also: IP addresses, human tissue, anonymous vs pseudonymous data: only when anonymised can one no longer speak of personal data.